Cut Overheads

If your website is has been properly put together with information easy to find and everything clear and up-to-date, this not only attracts new business, as you seem like easy people to do business with, it also reduces the amount of wasted time caused by irrelevant enquiries and giving out the same information over and over.

For example, a clear pricelist on your website, a list of contacts for different situations, your address and company information, and a map / directions for people to find you and you will save a lot of time.